Protocol - Perception of Recovery Orientation and Care Quality of Mental Health Services - Patient Version
Description
The Recovery Self-Assessment (RSA) is a 32-item, self-administered rating scale that focuses on perceptions of recovery principles and overall quality of services, including determination, staff helpfulness, and staff responsiveness. The RSA includes six subscales: life goals, consumer involvement, diversity of treatment options, consumer choice, individually-tailored services, and inviting environment. Each item is rated on a 5-point scale (1 = Strongly Disagree; 5 = Strongly agree). Ratings from the individual items can be added together to yield a total score, with the higher scores indicating greater quality care.
Specific Instructions
Note that there are client, clinician, family/ally, and executive leadership versions of the Recovery Self-Assessment (RSA). Any one of these can be used alone or in conjunction with one another.
Protocol
Code: ______
Recovery Self-Assessment (RSA)
Person in Recovery Version
Please circle the number below which reflects how accurately the following statements describe the activities, values, policies, and practices of this program.
N/A = Not applicable |
D/K = Don’t Know |
1. Staff welcome me and help me feel comfortable in this program. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
2. The physical space of this program (e.g., the lobby, waiting rooms, etc.) feels inviting and dignified. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
3. Staff encourage me to have hope and high expectations for myself and my recovery. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
4. I can change my clinician or case manager if I want to. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
5. I can easily access my treatment records if I want to. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
6. Staff do not use threats, bribes, or other forms of pressure to get me to do what they want. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
7. Staff believe that I can recover. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
8. Staff believe that I have the ability to manage my own symptoms. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
9. Staff believe that I can make my own life choices regarding things such as where to live, when to work, | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
whom to be friends with, etc. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
10. Staff listen to me and respect my decisions about my treatment and care. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
11. Staff regularly ask me about my interests and the things I would like to do in the community. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
12. Staff encourage me to take risks and try new things. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
13. This program offers specific services that fit my unique culture and life experiences. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
14. I am given opportunities to discuss my spiritual needs and interests when I wish. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
15. I am given opportunities to discuss my sexual needs and interests when I wish. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
16. Staff help me to develop and plan for life goals beyond managing symptoms or staying stable (e.g., employment, education, physical fitness, connecting with family and friends, hobbies). | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
17. Staff help me to find jobs. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
18. Staff help me to get involved in non-mental health/addiction related activities, such as church groups, adult education, sports, or hobbies. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
19. Staff help me to include people who are important to me in my recovery/treatment planning (such as family, friends, clergy, or an employer). | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
20. Staff introduce me to people in recovery who can serve as role models or mentors. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
21. Staff offer to help me connect with self-help, peer support, or consumer advocacy groups and programs. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
22. Staff help me to find ways to give back to my community (i.e., volunteering, community services, neighborhood watch/cleanup). | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
23. I am encouraged to help staff with the development of new groups, programs, or services. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
24. I am encouraged to be involved in the evaluation of this program’s services and service providers. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
25. I am encouraged to attend agency advisory boards and/or management meetings if I want. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
26. Staff talk with me about what it would take to complete or exit this program. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
27. Staff help me keep track of the progress I am making towards my personal goals. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
28. Staff work hard to help me fulfill my personal goals. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
29. I am/can be involved with staff trainings and education programs this agency. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
30. Staff listen, and respond, to my cultural experiences, interests, and concerns. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
31. Staff are knowledgeable about special interest groups and activities in the community. | 1 | 2 | 3 | 4 | 5 | N/A | D/K | |
32. Agency staff are diverse in terms of culture, ethnicity, lifestyle, and interests. | 1 | 2 | 3 | 4 | 5 | N/A | D/K |
Scoring: Ratings from the individual items can be added together to yield a total score, with the higher scores indicating greater quality care.
Availability
Personnel and Training Required
None
Equipment Needs
None
Requirements
Requirement Category | Required |
---|---|
Major equipment | No |
Specialized training | No |
Specialized requirements for biospecimen collection | No |
Average time of greater than 15 minutes in an unaffected individual | No |
Mode of Administration
Self-administered questionnaire
Lifestage
Adult
Participants
Adults, ages 18 years and older
Selection Rationale
The Recovery Self-Assessment (RSA) is a brief, reliable, valid, and widely used self-administered questionnaire that measures the perceptions of recovery principles and overall quality of mental health services.
Language
English
Standards
Standard | Name | ID | Source |
---|---|---|---|
caDSR Form | PhenX PX661503 - Perception Of Recovery Orientation And Care Quality Of M | 6890794 | caDSR Form |
Derived Variables
None
Process and Review
Not applicable.
Protocol Name from Source
Recovery Self-Assessment (RSA)
Source
O’Connell, M., Tondora, J., Croog, G., Evans, A., & Davidson, L. (2005). From rhetoric to routine: Assessing perceptions of recovery-oriented practices in a state mental health and addiction system. Psychiatric Rehabilitation Journal, 28(4), 378-386.
General References
McLoughlin, K. A., & Fitzpatrick, J. J. (2008). Self-reports of recovery-oriented practices of mental health nurses in state mental health institutes: Development of a measure. Issues in Mental Health Nursing, 29(10), 1051-1065.
McLoughlin, K. A., Du Wick, A., Collazzi, C. M., & Puntil, C. (2013). Recovery- oriented practices of psychiatric-mental health nursing staff in an acute hospital setting. Journal of the American Psychiatric Nurses Association, 19(3), 152- 159.
Ye, S., Pan, J. Y., Wong, D. F. K., & Bola, J. R. (2013). Cross-validation of mental health recovery measures in a Hong Kong Chinese sample. Research on Social Work Practice, 23, 311-325.
Protocol ID
661503
Variables
Export VariablesVariable Name | Variable ID | Variable Description | dbGaP Mapping | |
---|---|---|---|---|
PX661503_Recovery_SelfAssessment_Patient_Assist | ||||
PX661503280000 | Staff work hard to help me fulfill my more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Attend_Meetings | ||||
PX661503250000 | I am encouraged to attend agency advisory more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Complete_Program | ||||
PX661503260000 | Staff talk with me about what it would take more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Cultural_Acceptance | ||||
PX661503130000 | This program offers specific services that more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Decisions | ||||
PX661503100000 | Staff listen to me and respect my decisions more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Diversity | ||||
PX661503320000 | Agency staff are diverse in terms of more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Encouragement | ||||
PX661503030000 | Staff encourage me to have hope and high more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Evaluation | ||||
PX661503240000 | I am encouraged to be involved in the more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Facilities | ||||
PX661503020000 | The physical space of this program (e.g., more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Flexibility | ||||
PX661503040000 | I can change my clinician or case manager if more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Help_Train | ||||
PX661503290000 | I am/can be involved with staff trainings more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Independence | ||||
PX661503090000 | Staff believe that I can make my own life more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Interests | ||||
PX661503110000 | Staff regularly ask me about my interests more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Job_Search | ||||
PX661503170000 | Staff help me to find jobs. | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Life_Goals | ||||
PX661503160000 | Staff help me to develop and plan for life more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Network | ||||
PX661503210000 | Staff offer to help me connect with more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_New_Development | ||||
PX661503230000 | I am encouraged to help staff with the more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Other_Activities | ||||
PX661503180000 | Staff help me to get involved in non-mental more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Personal_Goals | ||||
PX661503270000 | Staff help me keep track of the progress I more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Risks | ||||
PX661503120000 | Staff encourage me to take risks and try new more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Role_Models | ||||
PX661503200000 | Staff introduce me to people in recovery who more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Sexual_Needs | ||||
PX661503150000 | I am given opportunities to discuss my more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_SpecialInterest_Groups | ||||
PX661503310000 | Staff are knowledgeable about special more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Spiritual_Needs | ||||
PX661503140000 | I am given opportunities to discuss my more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Staff_Hopeful | ||||
PX661503070000 | Staff believe that I can recover. | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Staff_Training | ||||
PX661503300000 | Staff listen, and respond, to my cultural more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Support_Network | ||||
PX661503190000 | Staff help me to include people who are more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Symptoms | ||||
PX661503080000 | Staff believe that I have the ability to more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Threats_Bribes | ||||
PX661503060000 | Staff do not use threats, bribes, or other more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Treatment_Records | ||||
PX661503050000 | I can easily access my treatment records if more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Volunteering | ||||
PX661503220000 | Staff help me to find ways to give back to more | N/A | ||
PX661503_Recovery_SelfAssessment_Patient_Welcoming_Staff | ||||
PX661503010000 | Staff welcome me and help me feel more | N/A |
Measure Name
Perception of Recovery Orientation and Care Quality of Mental Health Services
Release Date
January 17, 2017
Definition
A questionnaire to assess recovery orientation of mental health services.
Purpose
This measure assesses the degree to which patients believe that their mental health-care programs implement practices consistent with the principles of recovery-oriented care. Recovery-oriented care is tailored to the individual and promotes patient involvement and hope by enabling patients to define and pursue their own goals.
Keywords
perception of recovery orientation and care quality of mental health services - patient version, early psychosis, Recovery Self-Assessment, RSA, psychosis, recovery, care quality, recovery-oriented care, recovery-orientated care
Measure Protocols
Protocol ID | Protocol Name |
---|---|
661501 | Perception of Recovery Orientation and Care Quality of Mental Health Services - Administrator |
661502 | Perception of Recovery Orientation and Care Quality of Mental Health Services - Family Member |
661503 | Perception of Recovery Orientation and Care Quality of Mental Health Services - Patient Version |
661504 | Perception of Recovery Orientation and Care Quality of Mental Health Services - Provider Version |
Publications
There are no publications listed for this protocol.